The Federal Maritime Commission Newsroom

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FMC Receiving Complaints About Florida Moving Company with Revoked License

February 27, 2018

The Federal Maritime Commission is warning the public to not do business with "Move Management International, Inc." (http://www.manageyourmove.net/), a Miami, Florida based company that is failing to meet its contractual obligations as well as the legal requirements of the Shipping Act.

The Commission has received complaints from consumers reporting they have not received personal and household goods they paid Move Management International, Inc. to ship.

On December 29, 2017, the Commission revoked the Freight Forwarder License of Move Management International, Inc. for failing to maintain a bond.

Consumers who shipped cargo via Move Management International, Inc. prior to December 29, 2017 and believe they have a claim against the company for transportation-related damages, should contact the bondholder listed below as soon as possible to explore submitting a claim:

ROANOKE TRADE SERVICES, INC.
SAMANTHA MYERS
EMAIL: SAMANTHA.MYERS@ROANOKEGROUP.COM
PHONE: 847-969-8298
Reference should be made to:
AMERICAN ALTERNATIVE INSURANCE CORPORATION
Bond # 111535
Effective 2/21/2012
Terminated 12/29/2017

Consumers should only work with licensed international shipping companies when shipping personal effects and automobiles overseas. Unlicensed companies are not authorized to provide international ocean shipping services. A searchable database of FMC Licensed and bonded Ocean Transportation Intermediaries can be found at:

https://www2.fmc.gov/oti/

For additional information or assistance please contact:
Consumer Affairs & Dispute Resolution Services (CADRS)
Phone: 202-523-5807
Email: complaints@fmc.gov.