The Federal Maritime Commission has been advised that Proof of Claims for refunds from Crystal Cruises can be filed at https://crystalcruiseclaims.com/. The Commission strongly encourages passengers with cancelled and/or booked cruises with Crystal Cruises to complete and deliver…

The Federal Maritime Commission is amending its regulations governing non-performance by Passenger Vessel Operators (PVO/cruise lines) and establishing new requirements for when cruise passengers should be provided refunds for cancelled or delayed voyages. “Hundreds of thousands of…

Crystal Cruises, LLC (Crystal) filed a petition for Assignment for the Benefit of Creditors in Florida state court in Miami-Dade County (case number: 2022-002742-CA-01) on February 11, 2022. Crystal maintains an escrow account in compliance…

Commissioner Rebecca F. Dye today issued the below statement providing guidance on the different avenues shippers have at the Federal Maritime Commission to pursue demurrage and detention complaints. Her statement provides links to information on…

Note: 2/18/22 – UPDATE: Notice to Passengers Regarding Crystal Cruises The Federal Maritime Commission is aware of media reports that Crystal Cruises, LLC (Crystal) has ceased operations. The Commission is receiving inquiries pertaining to obtaining refunds…

An Advanced Notice of Proposed Rulemaking approved today by the Federal Maritime Commission asks the public if a new rule governing demurrage and detention billing practices would benefit the trade and should apply to marine terminal operators…

The passenger cruise sector has implemented standards and safeguards that allow a vital part of the travel and hospitality industries to operate while managing health risks to vessel crew and passengers.  Federal Maritime Commission Commissioner Louis…

Three policy statements issued today provide new guidance to shippers and others on bringing private party complaints at the Federal Maritime Commission, addressing barriers identified by the trade community as disincentives to filing actions at…

Three policy statements issued today provide new guidance to shippers and others on bringing private party complaints at the Federal Maritime Commission, addressing barriers identified by the trade community as disincentives to filing actions at…

December 7, 2021   1pm-3pm (EST) On December 7, 2021, Commissioner Carl W. Bentzel will kick off the Federal Maritime Commission’s (FMC) Maritime Data Infrastructure initiative. Earlier this month, FMC Chairman Daniel B. Maffei appointed Commissioner…