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Household Goods Shipper Resources

What is a Household Goods (HHG) Move?

Relocating overseas or returning to the U.S. due to a job opportunity or other personal life change may require overseas shipping services for your household goods or other personal property. A household goods move involves individual consumers sending their own household goods or personal property overseas from the U.S. for relocation or return to the U.S. from abroad. It also can involve shipping goods to relatives or associates overseas.

Finding and working with a reputable Household Goods (HHG) Mover, a licensed and registered company responsible for receiving, packing, and properly arranging for overseas transportation of your property is an important first step in your international move.

Moving Process

  1. Locate an International Moving Company (IMC) to facilitate your move
  2. A local Trucking Company (subcontracted by the IMC) provides pick up and delivery to its warehouse
  3. Your household goods are warehoused and consolidated into a container
  4. The container (with your household goods inside) is delivered to a port by truck
  5. A Marine Terminal Operator receives and loads your cargo onto a ship
  6. A Vessel Operator provides ocean transportation of your HHGs on its ship
  7. Another Marine Terminal Operator receives and unloads the container (with your household goods inside) at the destination port
  8. A destination agent receives your cargo, provides cusoms clearance, and arranges for delivery to you

Planning Your Move

Moving Tips

Related News

Mar 15, 2012
FMCSA and FMC Work Together to Protect Consumers Moving Household Goods
The U.S. Department of Transportation Federal Motor Carrier Safety Administration (FMCSA) and the Federal Maritime Commission (FMC) have agreed to cooperate in providing enhanced protection and assistance for consumers who move their household goods. The agreement leverages the efforts of FMCSA, which regulates interstate household goods moves, and the FMC, which regulates overseas household goods moves by water.
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Mar 14, 2012
West Africa and Nigeria Shipments Consumer Alert
The Commission’s Office of Consumer Affairs and Dispute Resolution Services (CADRS) has recently received an increased number of inquiries and consumer complaints involving unlicensed ocean transportation intermediaries (OTIs) hired to ship household goods and automobiles to West Africa and Nigeria.​
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May 12, 2011
Household Goods and Personal Property Shipping Practices Recommendations Approved by FMC
At its meeting on May 11, 2011, the Federal Maritime Commission unanimously approved for action a series of recommendations contained in the Final Report for Fact Finding Investigation No. 27. The Commission initiated this non-adjudicatory investigation on June 23, 2010, to develop a record on the nature, scope, and frequency of potentially unfair, unlawful, or deceptive practices in the shipping of household goods or personal property within the Commission's jurisdiction.
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Dec 09, 2010
Household Goods and Personal Property Shipping Practices Considered by FMC
At its meeting on December 8, 2010, the Commission considered and approved for immediate action a number of recommendations contained in the Interim Report for Fact Finding Investigation No. 27. The Commission initiated this non-adjudicatory investigation on June 23, 2010, to develop a record on the nature, scope and frequency of potentially unfair, unlawful or deceptive practices in the shipping of household goods or personal property within the Commission's jurisdiction.
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Jun 23, 2010
Fact Finding Launched to Examine Household Goods and Personal Property Shipping Practices
By unanimous vote, the FMC initiated Fact Finding Investigation No. 27 into complaints or inquiries from individual shippers of household goods and personal property in U.S.-foreign oceanborne trades. This investigation will further the Commission's Strategic Goal to protect the public from unlawful, unfair or deceptive ocean transportation practices and resolve shipping disputes. Commissioner Michael A. Khouri has been named to lead the Fact Finding.
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Consumer Alert: Household Goods Movers
Consumer Alert: Household Goods Movers
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Contact Information

Consumer Affairs and Dispute Resolution Services
Phone: 202-523-5807
Fax: 202-275-0059
E-mail: complaints@fmc.gov

Protect Your Move (FMCSA)

Rail Customer and Public Assistance (STB)

Know Before You Go (CBP)

Research Moving Company (Move Rescue)