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Protect Your International Move

Are you moving Overseas? Here are some tips to protect your property. The FMC encourages you to protect their possessions by taking the following steps when shipping their goods overseas via ocean.

Tips for a Successful Move

Planning Your Move

Moving Tips

Related News

Nov 04, 2015
Update: FMC Receiving Complaints re: Swift International Logistics, Inc.
Update: FMC has revoked Swift's license. Consumers with outstanding claims against Swift can contact Swift’s surety company
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Nov 03, 2015
Swift International Logistics, Inc. Shipments in Peril of Auction
FMC looking for the owners of cargo booked with Swift at risk of being auctioned by transportation providers. Swift’s license was revoked yesterday..
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May 14, 2015
CONSUMER ALERT- Genesis Envios, 1600 S.W. 1st Street, Miami, FL
Complaints received that Genesis Envios shipments not sent to Nicaragua.
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May 14, 2015
ALERTA AL CONSUMIDOR – Genesis Envios, 1600 S.W. 1st Street, Miami, FL
La Comisión está recibiendo quejas que la carga se entrega con Genesis Envios no se ha enviado a Nicaragua.​
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Apr 14, 2015
Requesting CADRS Assistance
Follow these guidelines when contacting Consumer Affairs & Dispute Resolution Services (CADRS)
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Aug 23, 2013
Consumer Alert – Commission Revokes FMC License Of Transporte Medrano, Inc. D/B/A Medrano Express
On July 25, 2013, the Federal Maritime Commission (FMC) revoked Transporte Medrano, Inc. d/b/a Medrano Express’ (Medrano Express) ocean transportation intermediary license. Medrano Express is no longer authorized to provide ocean transportation services. Consumers and businesses should not tender cargo to Medrano Express or its agents for the international shipment of goods.
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Aug 23, 2013
Alerta Al Consumidor - La Comisión Revoca La Fmc Licencia De Transporte Medrano, Inc. D/B/A Medrano Express
El 25 de julio de 2013, la Comisión Federal Marítima (FMC) revocó Transporte Medrano, Inc. d/b/a Medrano Express (Medrano Express) licencia de intermediario de transporte marítimo. Medrano Express ya no tiene autorización para prestar servicios de transporte marítimo. Los consumidores y las empresas no deben licitar carga a Medrano Express o sus agentes para el transporte internacional de mercancías.​
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May 24, 2013
Consumer Alert – Tam Tam, Inc. and T-Square Inc.
Reports received that an unlicensed Ocean Transportation Intermediary (OTI) has been operating under the names of Tam Tam, Inc. and T-Square Inc.
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Jan 07, 2013
Consumer Alert- False Information Provided By Unlicensed Companies
FMC recently received reports of unlicensed international moving companies misrepresenting their Commission license status on websites and advertisements. In several instances, unlicensed companies have posted the Commission’s seal on their websites or have listed the organization number of a licensed company with a similar name to the unlicensed company to lure unsuspecting consumers.
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Jun 19, 2012
Ipanema Moving Consumer Alert
The Commission has received a growing number of complaints regarding Ipanema Moving, an unlicensed company purportedly shipping household goods to Brazil.
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Contact Information

Consumer Affairs & Dispute Resolution Services

Phone: 202-523-5807

Toll Free (US only): 866-448-9586

Fax: 202-275-0059


Protect Your Move (FMCSA)

Rail Customer and Public Assistance (STB)

Know Before You Go (CBP)

Research Moving Company (Move Rescue)