Filing a Complaint
There are three main avenues to filing a complaint with the FMC. They are:
- Using the OMBUDS/ADR Service: This is the least formal form of filing a complaint. If you are not sure where to begin, click here.
- Filing an Informal Complaint: An informal complaint may be filed with the Commission for claims of $50,000 or less, and when an evidentiary hearing on disputed facts is not necessary.
- Filing A Formal Complaint: A Formal Docket Complaint (formal complaint) may be filed with the Commission under Section 11 of the Shipping Act of 1984.