Redesigned FMC Website Launched
April 4, 2012
Contact: Karen V. Gregory, Secretary (202-523-5725)
On Tuesday, April 2, the Commission launched a redesigned website. The redesign followed a process of gathering valuable input from representatives of the shipping industry, intermediaries, the public, and the media, in an effort to improve the quality, clarity, and accessibility of information that the Commission provides to the shipping public. The process also included input from each of the Commission’s offices and bureaus. In addition to a new overall graphical layout and look, the new site incorporates recommendations for a more user-friendly structure and improved navigation pathways.
This upgrade supports the goals of the agency’s Plain Writing Act of 2010 Plan and President Obama’s directive that government should be transparent, participatory, and collaborative. It is also designed to better inform and educate the public on such issues as how to locate a licensed, bonded international household-goods mover, or the services the Commission offers if problems arise with international ocean shipments.
Highlights of the new features and resources include:
- Revolving Homepage slide show featuring important topics and FMC services
- Homepage layout providing better use of space, giving visitors ability to quickly scan and find what they are looking for
- Audience pages providing one location where each of our regulated entities, attorneys & litigants, and the public can quickly browse and locate information and services they need
- A Resources Tab where visitors can find information that includes improved How To pages on topics such as how to file an agreement, or how to file a Shipping Act complaint
FMC Chairman Richard A. Lidinsky, Jr. stated: "The first and best way to protect the shipping public is to arm them with good information. I want to thank the Commission’s Office of the Secretary for their efforts to increase the agency’s transparency and customer service by making our information easier to find and understand. I hope the public and the businesses we regulate will take a look at the site and let us know what you like, and what we can do better."
Feedback on the new design can be submitted through the Contact Us link at the bottom of the site.
The Federal Maritime Commission (FMC) is the independent federal agency responsible for regulating the nation's international ocean transportation for the benefit of exporters, importers, and the American consumer. The FMC's mission is to foster a fair, efficient, and reliable international ocean transportation system while protecting the public from unfair and deceptive practices.