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Ipanema Moving Consumer Alert

June 19, 2012

The Commission has received a growing number of complaints regarding Ipanema Moving, an unlicensed company purportedly shipping household goods to Brazil. Consumers report that they paid Ipanema Moving to ship their goods from the United States to Brazil but that they have not been able to contact Ipanema Moving or locate their goods. It appears that Ipanema Moving has disconnected its phone lines and vacated its office premises.

If you have arranged for international shipment of household goods with Ipanema Moving, you should immediately contact the Commission's Office of Consumer Affairs and Dispute Resolution Services (CADRS) by phone at 202-523-5807 or by e-mail at complaints@fmc.gov. CADRS will make every attempt to locate your goods and determine the status of your shipment.